Refund policy: You may receive a full refund for any unused passes within 60 days of purchase. Partially and fully used passes are ineligible for refunds. To request a refund contact us at hello@communityperkpass.com. Or text (602) 538-9120 with your refund request.
Cancellation policy: Cancellation must be made before the next renewal. We do not refund or credit for partially used billing periods, although we may provide such refunds or credits on a case-by-case basis at our sole and absolute discretion (please email us). To request a refund contact us at hello@communityperkpass.com.
To cancel your automatic renewal: It’s easy and takes just a minute. First, login to your account, click the My Subscriptions button, then toggle the Auto Renew option. Your passes will stay active until the next billing date, when your pass will not renew, and you will no longer be charged. You can change this option back later if you change your mind.
If you have any difficulty, you can email us at hello@communityperkpass.com, and we can adjust your subscription for you.